🎡I can’t make it to a Session anymore. Can I Reschedule it?

🎡I can’t make it to a Session anymore. Can I Reschedule it?

Absolutely — life happens! First, find the Participant you want to Reschedule with. After this, there are two ways of Rescheduling a Session:

1. From the Participant's drawer:

  1. Click on the Participant's name.

  2. Go to the 'Availability' tab.

  3. View their next available slots.

  4. Pick a new time that works for both of you.

2. From the calendar icon:

  1. Go to the Participant's row.

  2. Click the calendar icon to view their availability.

  3. View their next available slots.

  4. Pick a new time that works for both of you.


Warning
You cannot Reschedule a Session less than 1 hour before Session start time.


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