🎡 How Session reminders work
Researchers and Participants receive two automated email reminders before a Session:
You can join your Session up to 10 minutes early by clicking the 'Join your Session' button in the reminder.
On top of this, Participants get some more reminders.
- They are prompted to RSVP.
- If they have opted in for WhatsApp updates, they’ll get two Session reminders there as well.
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🎡 Session reminders for Participants
You will be happy to know that the platform reminds Participants about their Sessions automatically! ??? Participants receive email and (if they’ve consented) WhatsApp notifications reminding them of their sessions. These reminders go out multiple ...
🎡I can’t make it to a Session anymore. Can I Reschedule it?
Absolutely — life happens! First, find the Participant you want to Reschedule with. After this, there are two ways of Rescheduling a Session: 1. From the Participant's drawer: Click on the Participant's name. Go to the 'Availability' tab. View their ...
🎡 Joining your Session
When you Schedule a Session, you’ll receive an email with a 'Join your Session' button at the bottom. You’ll also get two reminder emails — one roughly a day before and another an hour before the Session starts. Each reminder includes the same 'Join ...
🎡 Leaving your Session
You can leave a Session in two ways. 'Leave the room' Click this button if there are other Researchers still in the Session and only you want to exit. 'End meeting for all' Click this button If you want to close the Session completely.
🎡Marking Session as Complete
Sometimes, when sessions end unexpectedly early, our system may not automatically mark them as complete to be safe. In these cases, you can mark them as 'Complete' using your dashboard. To mark a Session as complete, 1. Go to the Study's 'Ongoing' ...