Pricing
💳 What are Poocho points?
When you purchase a pilot or an annual bundle, we raise an invoice for the committed amount. In return, you receive Poocho Points. Each Poocho Point equals ₹1 and can be used across In-depth Interviews (IDIs), participant incentives, and mobile ...
💳 Pricing plans
Currently, we have two kinds of pricing plans. Pilot plans Think of pilot plans as a low-risk way to get started. They let you experience the platform without committing to long-term volume upfront. Annual bundles Annual bundles are ideal if you are ...
💳 Viewing invoices
All your tax invoices live in one convenient place — across all studies — ready for you to view, download, or share with your team. Open your Dashboard Hover over your profile icon Go to Payments Go to invoices. Viewing invocies
💳 What type of Research support do you offer?
We offer multiple kinds of support. Product Support Every account gets product support. Your dedicated Ops Specialist helps with any platform or operational issues. This is to help you have a seamless experience on the platform. Service Support Every ...
💳 Adding a Moderator after Study launch
Yes! You can request a moderator anytime, even after launch. The moderator cost will be added to your Session charge. Just let your Customer Success Manager (CSM) know.
💳 How do Participants get paid?
After your Session, the participant’s incentive is automatically deducted from your wallet and sent to them. They receive an email with a payout link where they can share their bank or UPI details. You can monitor all wallet deductions and payouts ...
💳 How Much Should I Pay Participants?
Incentives work best when they reflect the time and effort Participants put in. You can set the incentive based on factors like their education, work experience, and income level. Additionally, make sure to account for the complexity of your tasks. ...
💳 What if a Participant Misses a Session?
If a participant misses their Session, you won’t be charged. You will be able to reschedule the Session with them.
💳 What if I Miss a Scheduled Session?
If you miss your Session and the Participant shows up, you will be charged for it. To avoid charges, you must reschedule or cancel at least 60 minutes before your scheduled start time.