💳 What if a Participant Misses a Session?

• Related Articles

• 🎡 How Session reminders work

  Researchers and Participants receive two automated email reminders before a Session: One about a day before. Another about an hour before Session start time. You can join your Session up to 10 minutes early by clicking the 'Join your Session' button ...

• 🎡Marking Session as Complete

  Sometimes, when sessions end unexpectedly early, our system may not automatically mark them as complete to be safe. In these cases, you can mark them as 'Complete' using your dashboard. To mark a Session as complete, 1. Go to the Study's 'Ongoing' ...

• 🎡 Session reminders for Participants

  You will be happy to know that the platform reminds Participants about their Sessions automatically! ??? Participants receive email and (if they’ve consented) WhatsApp notifications reminding them of their sessions. These reminders go out multiple ...

• 🎡 How to dispute or terminate a Session

  You can always terminate a Session within the first 10 minutes of session start time, if The Participant misrepresented themselves in their profile or application. The Participant has severe articulation issues. Technical issues on the Participant's ...

• 🏠 Set your Session up for success

  To set your Session up for success, keeping the following things in mind will be helpful: Before you launch your Study: Double-check your Screener, Study details, and Session duration before sending invites. Punctuality: Be on time - it keeps things ...