💳 What if a Participant Misses a Session?
If a participant misses their Session, you won’t be charged. You will be able to reschedule the Session with them.
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💳 What if I Miss a Scheduled Session?
If you miss your Session and the Participant shows up, you will be charged for it. To avoid charges, you must reschedule or cancel at least 60 minutes before your scheduled start time.
💳 How do Participants get paid?
After your Session, the participant’s incentive is automatically deducted from your wallet and sent to them. They receive an email with a payout link where they can share their bank or UPI details. You can monitor all wallet deductions and payouts ...
💳 Adding a Moderator after Study launch
Yes! You can request a moderator anytime, even after launch. The moderator cost will be added to your Session charge. Just let your Customer Success Manager (CSM) know.
💳 How Much Should I Pay Participants?
Incentives work best when they reflect the time and effort Participants put in. You can set the incentive based on factors like their education, work experience, and income level. Additionally, make sure to account for the complexity of your tasks. ...
💳 What are Poocho points?
When you purchase a pilot or an annual bundle, we raise an invoice for the committed amount. In return, you receive Poocho Points. Each Poocho Point equals ₹1 and can be used across In-depth Interviews (IDIs), participant incentives, and mobile ...