💳 What if I Miss a Scheduled Session?
If you miss your Session and the Participant shows up, you will be charged for it. To avoid charges, you must reschedule or cancel at least 60 minutes before your scheduled start time.
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🎡 Joining your Session
When you Schedule a Session, you’ll receive an email with a 'Join your Session' button at the bottom. You’ll also get two reminder emails — one roughly a day before and another an hour before the Session starts. Each reminder includes the same 'Join ...
🎡 Session reminders for Participants
You will be happy to know that the platform reminds Participants about their Sessions automatically! ??? Participants receive email and (if they’ve consented) WhatsApp notifications reminding them of their sessions. These reminders go out multiple ...
💳 What if a Participant Misses a Session?
If a participant misses their Session, you won’t be charged. You will be able to reschedule the Session with them.
🎡 Can I bring guests to the Session?
Yes, absolutely! We create a Guest link for every Session scheduled. Share this with any Guests you would like in the meeting. Copying a Guest link To get a link for your guests, 1. Go to 'Session details' for the scheduled Session 2. Click on 'Copy ...
🎡 How Session reminders work
Researchers and Participants receive two automated email reminders before a Session: One about a day before. Another about an hour before Session start time. You can join your Session up to 10 minutes early by clicking the 'Join your Session' button ...