💳 What if I Miss a Scheduled Session?
If you miss your Session and the Participant shows up, you will be charged for it. To avoid charges, you must reschedule or cancel at least 60 minutes before your scheduled start time.
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💳 What if a Participant Misses a Session?
If a participant misses their Session, you won’t be charged. You will be able to reschedule the Session with them.
💳 Adding a Moderator after Study launch
Yes! You can request a moderator anytime, even after launch. The moderator cost will be added to your Session charge. Just let your Customer Success Manager (CSM) know.
💳 How do Participants get paid?
After your Session, the participant’s incentive is automatically deducted from your wallet and sent to them. They receive an email with a payout link where they can share their bank or UPI details. You can monitor all wallet deductions and payouts ...