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🏠 Getting around the platform
Dashboard This is your overview - all your Studies, together in one place. Click on any Study to dive into the details, or create a new one. Pre-launch (Setup) This is where you set your Study up for success. Find Participants, create your Screener, ...
🏠 Resolution Turn Around Times
We aim to get back to you as soon as possible. Here are our target response times for common requests: Issue type Target response time Issues during a Live Session Within 1 business hour Platform-related issues Within 4 business hours Moderation ...
🏠 Set your Session up for success
To set your Session up for success, keeping the following things in mind will be helpful: Before you launch your Study: Double-check your Screener, Study details, and Session duration before sending invites. Punctuality: Be on time - it keeps things ...