Related Articles
🎡 Viewing Completed Sessions
Go to the Completed tab on your Study Dashboard to see your finished Sessions. When the status changes from “Payment pending” to “Paid,” your recording will become available. You will be able to view or download a recording after payment has been ...
🎡How can I Schedule Sessions?
You can Schedule a Session in many ways: 1. From the Participant's drawer: Click on the Participant's name. Go to the 'Availability' tab. View their next available slots. Pick a time that works for both of you. 2. From the calendar icon: Go to the ...
🎡 My participant was a no-show. What should I do?
This is extremely unfortunate. No-shows are frustrating we know they can disrupt your schedule (and ours too). From Poocho, Participants receive multiple reminders and nudges to confirm and attend their sessions. Yet, sometimes they do not make it. ...
🎡 I am on a tight deadline. Help!
From Poocho's side, we are here to help! Meeting tight deadlines is tricky. While we can’t bypass platform rules, we are here to help you move as quickly and smoothly as possible. Here is what you can do from your side: Overbook your Sessions This ...
🎡 Starting your Session
Sessions are conducted right here on the Poocho platform. You can join up to 10 minutes early. All Sessions are video-based and recorded automatically once two people join. Make sure your Poocho Wallet has enough funds to cover the Session. ...