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💳 What are Poocho points?
When you purchase a pilot or an annual bundle, we raise an invoice for the committed amount. In return, you receive Poocho Points. Each Poocho Point equals ₹1 and can be used across In-depth Interviews (IDIs), participant incentives, and mobile ...
🗝️ How long does Poocho retain Study data?
Poocho retains Study data on the platform for up to one year after a study is closed, in line with our data retention policy and customer agreements. Researchers may also request deletion of a Study at any time after closure. Draft Studies can be ...
🏠 Reaching Poocho Support
Sometimes, an FAQ or Answer bot does not cut it. We get it! We are here to connect with you when you need it. For.... Like... Reach us through... We are available to help: Live Session support "I cannot hear the Participant anymore" Business ...
🏠 Some quick Poocho terms (so we're all on the same page!)
Study Your research project (contains a Screener + Sessions). Screener A short questionnaire that decides who qualifies. Session A scheduled video call between you (or a moderator) and a Participant.
🎡 Starting your Session
Sessions are conducted right here on the Poocho platform. You can join up to 10 minutes early. All Sessions are video-based and recorded automatically once two people join. Make sure your Poocho Wallet has enough funds to cover the Session. ...