🎡Marking Session as Complete

🎡Marking Session as Complete

Sometimes, when sessions end unexpectedly early, our system may not automatically mark them as complete to be safe. In these cases, you can mark them as 'Complete' using your dashboard.

To mark a Session as complete,
 1. Go to the Study's 'Ongoing' tab
2. Click on the Participant's row
3. Go to 'Session details'
 4. Click on 'Mark Session as Complete' on the bottom
5. You will be asked to reconfirm this decision. 



Warning
 This will trigger the participant's payout. This action cannot be undone.

    • Related Articles

    • 🎡 Leaving your Session

      You can leave a Session in two ways. 'Leave the room' Click this button if there are other Researchers still in the Session and only you want to exit. 'End meeting for all' Click this button If you want to close the Session completely.
    • 🎡 Viewing Session recordings

      To watch your Session recording, you will have to download it first. To download your recording: Navigate to the Completed tab. Click Download recording. Recordings are downloaded in .mp4 format
    • 🎡 How Session reminders work

      Researchers and Participants receive two automated email reminders before a Session: One about a day before. Another about an hour before Session start time. You can join your Session up to 10 minutes early by clicking the 'Join your Session' button ...
    • 🎡 Joining your Session

      When you Schedule a Session, you’ll receive an email with a 'Join your Session' button at the bottom. You’ll also get two reminder emails — one roughly a day before and another an hour before the Session starts. Each reminder includes the same 'Join ...
    • 🎡 Session reminders for Participants

      You will be happy to know that the platform reminds Participants about their Sessions automatically! ??? Participants receive email and (if they’ve consented) WhatsApp notifications reminding them of their sessions. These reminders go out multiple ...