ποΈ What are my responsibilities when a Study is deleted?
When a Study is deleted, either after the data retention period or upon request, Poocho deletes all Participant-related data collected through the platform, including Screener responses, uploaded files, and Session recordings. Certain system and financial records may be retained only to maintain referential integrity.
Before deletion begins, you will receive advance notification from Poocho so you have time to take any required action. You do not need to track or monitor studies that are automatically deleted.
Once a study is deleted:
- You will no longer receive Participant deletion notifications for that study.
- You must delete or anonymise all personally identifiable information (PII) from any data you have downloaded.
- You may retain fully anonymised research outputs.
- You assume full data controller responsibility for any downloaded data.
Related Articles
ποΈ How long does Poocho retain Study data?
Poocho retains Study data on the platform for up to one year after a study is closed, in line with our data retention policy and customer agreements. Researchers may also request deletion of a Study at any time after closure. Draft Studies can be ...
π‘ Editing a live Study
At the moment, you cannot make edits to a live Study. Because of this, we strongly recommend finalising your Study details carefully before launch. If you absolutely must make edits to a live Study, you can do so by duplicating the Study through your ...
π‘ Types of Study states
Each study moves through three simple stages: Draft: Your setup phase - Invitations havenβt been sent yet. Live: Your study is active! Invitations are out, Participants are applying, being Scheduled, or taking part in Sessions. Closed: Your Study has ...
ποΈ Study data deletion
If youβd like to delete your Study data, please contact us at support@poocho.co Please visit this article to understand our Privacy and Security policies. Since Study data is tied to invoicing, we may be unable to remove certain details for legal and ...
π΅οΈββοΈ Adding Study details
When you create your Study profile, Participants will see: Your Study title and About section Incentive per Session A cover image Whether screen-sharing is required Any special notes or instructions for their session Fill these sections in ...